![]() ![]() ![]() In most cases, you shouldn't disable your antivirus software. Software can help protect your computer against viruses and other security threats. Step 2: Disable Security software temporarily. Reset the computer to start as normal after troubleshooting. Refer " How to reset the computer to start normally after clean boot troubleshooting" to The steps from the article mentioned below to perform a Clean Boot. Putting your system in Clean Boot state helps in identifying if any third party applications or startup items are causing the issue. If issue persists, try to boot the computer in clean boot and disable security software temporarily and then try to install the drivers as there couldīe chance that some security software or some startup items is restricting it to get Installed. Thank you for visiting Microsoft Community.
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